1, Nan-Jing E. Road, TaipeiMap, +88-62-2100-8800Email Taiwan office: williamchen.tpe@worldwidegsa.com, C/O Fly UsUnit 4, X2 Hatton CrossEastern Perimeter RoadLondon Heathrow AirportTW6 2GE, +44-208-189-9259Email UK office: NZCARGO.UK@FLYUS.AERO, Sign Up here to receive our NZ operational updates, Email general cargo enquiries: CSBookings@airnz.co.nz, Email Sydney office: freightcustomerservice@qantas.com.au, Email Melbourne office: auscgo@airnz.co.nz, Email Brisbane office: auscgo@airnz.co.nz, Email Adelaide office: auscgo@airnz.co.nz, Email Gold Coast office: auscgo@airnz.co.nz, Email Tonga office: nzcargo@freightcentre.to, Email Samoa office: csbookings@airnz.co.nz, Email San Francisco office: cargobookingssfo@airnz.com, Email Atlanta office: airnz@atc-aviationusa.com, Email Houston office: airnz@atc-aviationusa.com, Email Dallas Ft Worth office: airnz@atc-aviationusa.com, Email Hawaii office: cargobookingslax@airnz.com, Email Miami office: bookings@oneskyair.com, Bookings & Sales: nz.bookings@expaircargo.com, Bookings & Sales:nz.bookings@expaircargo.com, Email Hong Kong office: hkgcargo@airnz.co.nz, Email Shanghai office: pvgcargo@airnz.co.nz, Email Taiwan office: williamchen.tpe@worldwidegsa.com, Airport Services Rd, Avarua District, Rarotonga. Airpoints enquiries - New Zealand 0800 247 764. Fax: +64 9 275 1496 Note that not all cabin classes are available for every destination or airline. 20 Airport Boulevard Tel: +86 10 read more, China Airlines Bangkok Office A: The main Air New Zealand Contact Centre is open 24/7. An excellent place to relax". National cargo (domestic New Zealand) Regional airport cargo contact details. Visit Air Traveler Club to learn more. Zealand bookings and enquiries center (24 hours) as stated below. Auckland . Mangere, Note: The Airport Office is an Operations and Administrative office only. Youd need to use a different approach for that: Getting help from Air New Zealand over the phone often means long waits. Use this link to connect with Air New Zealand customer service on WhatsApp: wa.me/64273095750. If you're unable to find the answer from local agent, please contact Air New All passengers must complete the online New Zealand Travel Declaration prior to travel. Thailand Once a week we send new hacker fares and rare flight deals to Asia Pacific. First, you need to cancel your flight by logging in to the Change Bookingsection of the website. Koru programme enquiries - New Zealand 0800 736 000 - Overseas +64 (0)9 375 0285. Deaf or hearing impaired? Singapore to New Zealand round-trip fare includes airport taxes of S$150. Operating Hours These include design and art direction awards from The One Show Awards (New York, USA), The London International Awards (London, UK) and The Singapore Creative Circle Awards (CCA). We've seen some great coupons ranging from 5% to 10%. Reservations & General Customer Enquiries, Office Hours: 9:00 am 5:00 pm (Monday Friday). It may take a little longer than usual to get back to you. The ACA works as the ombudsman (an official appointed to investigate individuals complaints against a company) to help you resolve problematic issues or concerns with an airline and it provides a free and independent service to airline customers. Silver, Gold, and Elite members can receive assistance by calling 0800 247 764 (from New Zealand), 1-800-262-1234 (from USA) or 800 8525 021 (overseas, toll-free). Travelers report that the Air New Zealand helpline in Singapore (800 8525 021) has much shorter wait times sometimes just a few minutes. Air New Zealand Singapore office. If added online, the first bag charges are $30 for domestic flights within New Zealand, $55 for select flights to/from Australia and the Pacific, and $90 for all other long-haul flights. A: To contact Air NZ in Australia, call the phone number 1800 132 476. Singapore Airlines Auckland Airport Office Office Address: Departure Hall, between counters 54-55. Reservation: 24 hours daily. Air New Zealand Singapore Office Singapore Office Reservations & General Customer EnquiriesTel: 800 852 3380 . Auckland International Airport. Fax: +64 9 256 8435 No 6, Jiangtai Road And there's plenty of more ways he can help. Wellington. Tbilisi Office , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. You will need your booking reference and the last name on the booking. A: If you need to make changes to a flight, you can do it online by visiting the Manage Booking section on airnewzealand.co.nz website. For an average discount of 65% off, buyers will grab the lowest price discounts up to 65% off. Tel: +64 9 379 3209 Monday to Friday : 8:00 am - 7:00 read more, Philippine Airlines Beirut Office It may connect you with travel agency. Late hours on weekends can increase the chance for your call to be answered promptly. Similar to live chat are the social media messaging systems such as Twitter DM and Facebook Messenger. Fax: +66-2-253-4791 N62 Ain Al Tineh, 2nd Floor We do our best to keep it up-to-date, with new information added frequently. If you are experiencing long waiting times when calling helpline, try to contact the airline directly on Twitter or Facebook. Check for up-to-date flight status information. Airport Name: recommending complete pricing freedom from January 1, 2026. 0800-747-777. Air New Zealand Limited (Mori: Araraurangi Aotearoa) is the flag carrier airline of New Zealand.Based in Auckland, the airline operates scheduled passenger flights to 20 domestic and 30 international destinations in 18 countries, primarily around and within the Pacific Rim. The hub includes details on changing flight requirements, credit and refunds. Your support is important to us. Postal address: Air New Zealand Groups Private Bag 92007 Auckland 1142 L2/F2. Contact us. Auckland International Airport. Mack Air (Pvt) Ltd Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 . Cheaper than you think. 38, Piso 26 - oficina 26, Col. Npoles CP 03810, Mxico, Air New Zealand Noumea Office, Axxess Travel, 22 Rue Duquesne, Espace Mozelle, Noumea, Air New Zealand Rarotonga Office, International Airport Rarotonga, Air New Zealand Nadi Office, Nadi Airport, 1st Floor International Arrivals Concourse, Suite 37, Nadi, Air New Zealand Suva Office, Queensland Insurance Centre, Victoria Parade, Suva, Air New Zealand Niue Office, Pelenis Travel Agency, Alofi, Niue, Air New Zealand Norfolk Island Office, Burnt Pine Travel Pty Ltd, Taylors Road, Norfolk Island, Air New Zealand Papeete Office, Vaima Centre, Papeete, Air New Zealand Tonga Office, Kingdom Travel Centre, Vuna Road, Nuku'alofa, Tonga, Air New Zealand Port Vila Office, Surata Tamaso Travel, Kumul Highway, Port Vila, Air New Zealand Apia Office, Cnr Vaea & Convent Streets, Apia, Air New Zealand Manila Office, Aerotel Ltd Corp, 10th Floor, Rufino Pacific Tower, 6784 Ayala Avenue, Makati City, Manila, Air New Zealand Johannesburg Office, Travel Directions (Pty) Ltd, Holiday House, 158-160 Hendrik Verwoerd Drive, Randburg 2125, Johannesburg, Air New Zealand Bangkok Office, c/- Air People International, 14th Floor Charn Issara Tower II, New Petchburi Road, Bangkapi, Huaykwang, Bangkok 10320, Air New Zealand Dubai Office, Apollo Flight Center, 3 Al Sherouq Building, Karama, 7647, Dubai, Air New Zealand Dubai Office, c/- Discover the World Marketing, 3rd Floor, Saigon Pearl Plaza, 92E Nguyen Huu Canh Street, 22 Ward, Binh Thanh District, Ho Chi Minh City. You can also complete a MEDA form, or find out more about flying with a medical condition . So heres our advice: before you start calling the helpline, try to get a quick fix by contacting them via social media channels. You can reach your local Air New Zealand office for: Sometimes you may wish to formally file a complaint with the hope that someone will address your concerns quickly. Air New Zealand 185 Fanshawe Street Auckland 1010. Tel: +64 9 256 6630 (Appendix II). You can opt out anytime. Copyright 2010 2023 Tiket2. It is recommended that you contact your local port for restrictions guidelines Contact Us - International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com) or review current restrictions International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com). Discovery Complex However, theres an email address that customers from Asian countries (China, India, Indonesia, Malaysia, Taiwan, and a few more) can use: resasia@airnz.co.nzfor reservations and general enquiries. In this article, our experts have compiled the best ways (and important tips) to get in touch with Air NZ staff for quick assistance and troubleshooting. Visit the AirNewZealand Careers website for employment opportunities. Tata Sons and Singapore Airlines (SIA) have agreed to merge Air India and Vistara to create India's second-biggest carrier. If these conditions change (flight cancellations due to lockdowns, peak travel times such as school holidays, etc.) You can call back and speak to another agent (she may have more experience or training) or ask to talk with a supervisor. Our airline is not only world-renowned for providing outstanding passenger journeys. Try typing talk to human, live agent, or something similar to tell the chatbot that your problem requires contact with a real person. As part of the alliance Air New Zealand has expanded its international long-haul network and now operates services between Auckland and Singapore offering you greater connectivity and . Tuesday, Thursday and Saturday: 9:30 am to 5:00 pm You can call our friendly team on 1-800-262-1234, or for further information on how you can ensure your trip is comfortable and hassle-free find out about our special assistance options. Ray Emery Drive. To save you waiting, our Oscar the chatbotmay be able to assist. Tel: +64 9 275 0449 A: If you want to report a missing baggage/property fill out the online form: airnewzealand.com/aircraft-lost-property-form. Learn more about attaching data loggers, tracking and monitoring devices to shipments, For more information on booking a domestic New Zealand shipment. international airlines offers scheduled commercial flights between New Zealand and Singapore to New Zealand round-trip fare includesairport taxesof S$150. New Zealand. Air New Zealand Singapore office has been set to ensure that the services offered by the airline are delivered efficiently. Enquiries handled by Air New Zealand Singapore Office including: Mobile &WhatsApp Most large airlines have teams of social media specialists, and in our experience, theres no faster or easier way to get an issue solved. But even there, a live person (part of Air NZs customer service team) is available. Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply). Just ask "What is my credit balance?" Singapore. New Zealand Learn how AirNewZealand is reducing avoidable carbon emissions.

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