Check host. Check telephone line connection. Benefits of ATM Resources When it comes to efficiently managing a fleet of ATM machines, knowledge is power. Your Benefits; FAQs; Contact Us; Support Center. Error of being removed 2nd cassette before separate rejection, 1. Nautilus Hyosung Retail ATM Models Nautilus Hyosung Through The Wall ATM Models Nautilus Hyosung Financial Institution ATM Models Request More Information Nautilus Hyosung Retail ATM Models Initialize after removing notes or dust2. Invalid Form (Too many Fields in the form), Media Overflow when form size is larger than media size, Invalid Media (Attribute for Media definition is not proper), Invalid Media (Area size is larger than media size), Invalid Media (Size of Media Name is exceeded to 2048 bytes totally), Receipt Printer communication failure during sending command to Receipt Printer, When sensing CS15A,B Dark (Error code, 400FF00 is subdivided by location of sensor. Use a business card or stiff paper to clear jams. Failed to read Register of EPP. Upgrade Cash Dispenser Firmware or re-download 3. Also, if the wrong parameters are entered when the CDU is programmed, this error can occur. 4. 9701040. Replace Reject Solenoid 1, 1. Check the replenished amount and replenish 2. Initialize after Reset Power 2. Clean CS1B and CS13, CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Clean CS1A and CS13. 1. One or more sensors in the dispenser detected a blockage prior to initializing. 1. Remove note from the CDU delivery path.2. 9701152: EPP is down when it receives an 'Clear Func Key' command: 1. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). MB2100T Both the CS12 and CS14 sensors were blocked while the machine was either dispensing or initializing. The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B). Inspect double detect module and adjust as necessary. 977010. Double detect module may require adjustment. Upgrade the Cash Dispenser firmware or download software again 3. Check CS13 sensor (note jam and dust). 4. Otherwise try the reset button or have the printer serviced. Check CS3 Sensor BKRT3. Insert or re-insert the cassette(s). 2. 1. Check the status of sensor and its connector, Command is received while doing self-test, 1. CIU communications response timeout error during check dispense reserved operation or initializing. Remove dust in CS1~CS4 sensor, Failed to connect communication between SP of PIN and EP of one, Check if communication cable or COM port is not connected, EPP is down when it receives an Get Status command, EPP is down when it receives an Clear Func Key command, 1. Cash Dispenser EP Program Error during dispense operation (failed table search), 1. Check the Cutter module2. Reject error due to short check sheet during check dispense operation. Replace the Cash Dispenser B/D, 1. Replace Reject Solenoid 1, 1. 1. Remove notes on CS2 sensor 2. Recover printers Error2. Replenish receipt paper 2. Initialize. Check the Cash Dispenser firmware version and refer to specifications. Check CS8 Sensor Cable6. No response from host for 60 seconds. Get the trace file and log files in D:\trace 2. Modem dial connection time-out (while dialing the modem). Initialize after removing notes or dust over Gate. Similar to the COO11 error, this would indicate a bill jam close to the exit of the CDU or near the reject bin. Check the status of sensor and its connector. Check Cash Dispenser Unit information. Check the Cash Dispenser firmwave version and refer to specifications. Test Modem. Check the notes in cassette #2, 1. Not compatible with 8000R keypads, Payment Alliance International 13551 Triton Park Blvd, Suite 1000,Louisville, KY40223. Change Main Motor Encoder Slit Sensor CS8, Failed in checking the reject gate solenoid echo, Failed in checking the present gate solenoid echo, 1. Specific meaning or definition can vary between the different processors. Check the thermal printer head and change if necessary. 1. You may need to remove the printer from the ATM to access the jam. Check the status of setting paper 2. Firmware of User program code area is wrong. , Monday Friday Check second Dip Switch in CDU B/D3. Remove notes jammed in CDU 3. Check if communication cable or COM port is not connected. Check dust existing in CS5 Sensor Guide5. Check the shutter cams rotation operation. 1. Replenish the paper roll, if there is already paper in the printer look for jams or obstructions. Remove notes in the reject box and remount the reject box 3. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Exchange CS8 Encoder Slit Sensor. Something is detected in C31AB sensor before dispensing bills. Communication error Command Length doesnt match. Check if each sensor is mounted. ), 1. Error for the double note detection during separation. Loose belts can slip off rollers and block sensors. Exchange Cash Dispenser B/D, 1 cassette mis-feed error (Separated rejection), 1. Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark). 1. Otherwise the printer may require service. ), 1. Check if printer head lever is properly close. Remove jammed notes2. Check notes dispensed and rejected 2. ICRW detects protocol error. 1. Initialize after Power On/Off 4. Check and reseat all belts. If this machine is typically stocked with a low amount of bills, we recommend disabling this function. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). Check the status of Black mark sensor 2. 1. The NVRAM has been cleared, and the master password must be reset to default before the ATM can be reprogrammed. Check dust existing in CS5 Sensor Guide 5. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Use an electrical parts contact cleaner on terminals. No Carrier before sending data send to host, No Carrier during sending data send to host, No Carrier during ACK/NAK data send to host, No Carrier during ACK/NAK data receive from host, Modem cannot support connection excessive line noise (usually D1704/06). 1. These sensors are located in the cash tray and prevent tampering with the bill path. 3. Replace pin pad. Check the abnormal communication cable. Abnormal CIU detecting sensor during check dispense operation. Follow the master password reset process for the ATM. Clean CS1A. Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12, 25~28/ CS5_2:CN12). Reboot ATM. Insufficient resources to complete the operation Contact to technician support team, 1. Check the thermal printer head and change if necessary. 1. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor 4. The CDU did not respond to its solenoid function check. Check jam in 1 cassette and reload 4. Remove note from the CDU delivery path. Check telephone line connection. Initialize3. Sensor(NS7) for detecting Double is covered during dispensing note. In case other command is executed in Cash Unit Exchange, Cash dispenser service is already cash in state, In case the cassette counting dont match, In case the number of cassette dont match. 1. Check cable and connection between the CE and printer. 2. Check CS8 Sensor Cable 6. Check the terminal setting from the host. Any ATM with a PCI PTS v3 EPP installed prior to April 30, 2021, but relocated after April 30, 2021 will require a new PCI PTS v5 EPP. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Replace the reject solenoid 1, 1. 2. Reboot ATM: 9721124: Paper jammed: 1. Check the reject analysis to determine the cause of reject (reports menu). Remove note from the CDU delivery path.2. Otherwise the CDU will require repair / replacement. If the error will not clear on an 1800CE, 5000CE, or 5300CE, the IO board battery may be dead. ), 1. Check the transaction from the host and try again. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). 4. 1. Initialize Pin SP. Reboot ATM: 9721122: Recoverable Error: 1. Check for notes in the Cash Dispenser. The primary reason for this is a bill which bounces back from the cash tray (sometimes from a customers fingers). ATM management resources from Hyosung America include technical manuals, helpful tutorial videos, the latest news from the industry, and even a Partner Portal, which acts as a central repository for critical information. Check wiring to mainboard. Check jam in 1 cassette and reload4. If error is persistent, modem may be defective. Bills is remained in CS41AB sensor after dispensing bills. Verify that incoming phone line is plugged into Line rather than Phone on mainboard. Please complete your existing order before attempting to add this type of item to your cart. 1. Check second Dip Switch in Cash Dispenser B/D 3. NOTE: Do not use metal objects to clear the jam. 1. Check that Dual Master Key is disabled (non Coredata). Check the status of sensor and its connector, 1. Set cassette #2 correctly 2. If the cash is of known good quality then try cleaning the cassette and dispenser. Realign check sheets in the check cassette box. Initialize after removing notes or dust over Gate 2. Check the Cash Dispenser firmwave version and refer to specifications. To show that the card was not carried to the specific location after specified number of trial for specified time during execution of RETRIEVE command. Check Cash Dispenser Unit information. Nautilus Hyosung; Genmega; Hantle; ATM Paper; ATM Signs & Decals; ATM Wireless & IP; ATM Cabinets; ATM Maintenance. Test Modem. 3. Read data of Read Double Sensor Command, 1. Remove a jammed note at the position of the CS13 sensor3. Chapter1. If error occurs when checking CS11A cable operation, replace a sensor. 3. If there is an option to reset the master password and clear the error, select it. 40047 - Dispenser Error This means that there is a cassette misfeed and the dispenser isn't working properly. Realign check sheets in the check cassette box.5. Customer should contact his or her financial institution. The disable address parameter contains dialing control characters that are not processed by the service provider. Check modem cable 2. 1. Check transaction with the processor. Disconnected by rejected call from remote party Try again later. Remove the remaining notes or foreign objects on the gate 2. Use diagnostic or modem test to test modem. Replace the reject solenoid 1, 1. Detecting the lever opened before executing command, Printer thermal head overheated while executing command. Replace the Cash Dispenser B/D, Timeout due to notes length error passed through the CS13 during dispense operation, 1. Check if printer head lever is properly close, 1. Check notes index value, 1. Check modem cable 3. Contact to technician support team. Replace cash dispenser PCB 2. Something is detected on CS2 sensor after dispense operation. ), When sensing CS4B Dark (Error code, 400FF00 is subdivided by location of sensor. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS2 sensor). Check telephone line connection. Check communication cable connected properly 2. Check Encoder Sensor CS8 BRKT 5. Remove a jammed note on the gate 2. Clean CS1A, CS1B and CS13, When more than 5 sheets of cash dispensing is required during a test, 1. Check all wiring connections to CDU mainboard. It can be as simple as the cassette being empty, rollers need cleaning to a firmware upgrade to the CDU. Check dust existing in Main Motor Encoder Slit6. If it still has the error the printer may require service. Service Center; FAQs Verify phone connection. (See definition of C0011 error) this is typically a bounce back of a bill during dispense causing the exit sensor to remain blocked for a longer time than is expected. Exchange Sensor after abnormal operating, 1. Certain older models will not be upgradable. The specified terminal identifier is invalid. Check if the CS3 sensor bracket is bended. To show that the Sensor is damaged or more that one card is inside ICRW. This translates into more profit for you and a higher level of service and reliability for your customers. (Currency, Denomination, etc. Check if the CS3 sensor cable is disconnected (CN10 #9~10). If they do not the 20005 error will occur in which case the CDU will need to be reprogrammed to match the AP on the mainboard. Open the vault and slide the dispenser back to access the exit gate area. 2. Make sure you only are using 21# paper. Check wiring connections to the CDU main board. Check Cash Dispenser Unit information. Check modem and modem cable connection. To show that the specified protocol does not agree with that of ICC/SAM ICRW still connected. Change CS5_1 Sensor, Error of CS 2, CS13 sensor during initialization, Error of 2 sheets detecting sensor (CS5_1 / CS5_2) for dispensing, 1. CSB sensor detects note in delivery path before CDU dispenses. ATM modem is receiving a busy signal when it dials out. Remove the remaining notes at a sensor in front of the CST2. Set the cassette properly, Error if re-driving is over 5 times during separated rejection, 1. 3. Change Main Motor Encoder Slit Sensor CS8, 1. Check if the CS3 sensor cable is disconnected 5. Adjust the micro-switch if needed, also check the white plastic clips that hold the cassette in place. Something is detected on CS41AB sensor during dispensing bills. Time out: response not received in time allowed (SHAZAM switch-in-front (SIF) terminals). Remove note from the CDU delivery path.2. Remove note from the CDU delivery path.2. CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. 4. One or two instances of this error does not usually indicate a defective part. Check the status of setting paper.2. Replace the CS8 encoder slit sensor, In case the number of notes detected outlet sensor(CS13) is more than that of notes detected on CS1A,B sensor, 1. Its impossible to read the version after CDU Setup. Check dispenser for jammed bills and restart the machine. Exchange sensor after abnormal operating CS13 Sensor, 1. Reboot ATM. Remove note from the CDU delivery path.2. There may be a note stuck in the upper part of the cash tray ramp. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On), 1.Reinitialized Journal printer and check again, 1.After checking the head right position, try to reinitialized Journal printer and check again, 1.Check the Paper charger and status of supplied paper, 1.Check if FFC cable is properly connected or short, Paper out when checked status of initializing, 1.Check if supplied paper is running out of or occurred jam in return path, 1.Turn off the power for a moment to slow down overheat of head and turn on the power. To show that the discordance of write data has happened in write verify. 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Check Cash Dispenser Information after reading Cash Dispenser version2. (Currency, Denomination, etc). Remove any jammed paper and then reload. Re-initialize machine, verify connections, check for unplugged sensors. Check bill jam or no note in cassette #2. CDU ROM does not match AP software. Remove note from the CDU delivery path. Replenish receipt paper in paper charger2. Remove note from the CDU delivery path. Replace Mainboard. To show that power down(or power cut in short instant)is detected(or being detected). Exchange a sensor after abnormal operating CS3 Gate detecting sensor. If all programming appears correct, contact the processor and have them trace the Terminal ID. Remove jammed paper Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. 2. Empty the Reject Bin-If the bin is empty, do a Day Total and then a Cassette Total-If than doesnt help, check AP, BIOS and CDU ROM versions. Check the shutter motor connection cable. If the paper tray is already closed, try opening and closing the tray, try the printer reset switch. Bill is remained on the sensor in front of cassette during resetting. Check modem cable 2. Check modem cable. Upgrade Cash Dispenser Firmware or Re-download 3. Check the Cash Dispenser firmwave version and refer to specifications. Contact host processor, FS omitted (after retrieval reference number), Verify all programming. If error occurs when checking CS11B cable operation, replace a sensor. Clean CS4A, CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses, 1. Check if the CS3 sensor cable is disconnected(CN10 #9~10) 5. Check for notes in the Cash Dispenser. Test Modem. The specified country/region code is invalid. Check CS8 Sensor Cable. Set cassette #2 correctly 2. Change CS5_2 Sensor, Error of CS 2, CS13 sensor during initialization, Error of 2 sheets detecting sensor(CS5_1/CS5_2), 1. Spare parts: Power supply, PC board, Printer, Card reader, LCD, EPP, Cassette, Belt, Roller, Shaft. 1. Reboot ATM. Reject Bin full. Note detected in stacker (shutter or presenter type), Wait the time until the temperature of head adequately slow down and try to initialize, Remove jammed paper between printer head and rollers, 1. Check cash dispenser, When sensing CS31A,B Dark (Error code, 400FF00 is subdivided by location of sensor. Check a checks status in the reject box2. 9722060 1. In line filter may help this. Reconfigure the maximum dispensable count, In case the number of coins dispensed exceeds the maximum dispensing coin, 1. Check and reseat all belts. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Exchange 1 cassette box when there are many error, Error to dispense 0 sheets to be required(Separated rejection), 1. 2. 9701111: BCC error of EPP: Check BCC logic of EPP. 9701060. Check the Cash Dispenser received command 2. 1. 4. Sensor is located along the delivery path right after where the note exits the 1st cassette. Outside interference may cause it (neon signs, lights). Check Index of notes 4. Rearrange notes in Cassette 3. ATM Fees- How much to charge per transaction. 1 . Check the CIU Module Print Head. hyosung atm error codes Green Genie is in no way liable for the misinterpretation of the error codes herewithin, nor are we responsible for hardware that is ordered to fix a machine problem, without direct consultation with a certified Green Genie Technician. Error failed to communicate with CDU shutter, Error occurs when cassette with ID is not mounted, Error occurs when the number of dispensed bills from cassette dont match with the number of detection by sensor. Replenish the cash-if using less than 75 bills, disable the Low Cash Warning in the Transaction Setup Menu. Check dust in Main Motor Encoder Slit 4. Follow the master password reset process for the ATM. Check the catcher inside cassette #2 guide, Field Error (This Field must have initial value). Check modem in diagnostics or modem test. Install after rearranging notes in cassette, Continuous 3 times error if note is long (once tried, twice retried)=>Separated rejection, 1. After terminating self-test and initialize receipt printer, 1. 2. Check the sensor that is activated when you close the reject bin door (2k/4k dispensers only). Clean CS2 and CS4A, CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Dispenser may require service. Check Cash Dispenser Unit information. This does not mean that the ATM is down; its a warning message that WebRMS could not dial into the ATM after three attempts during its daily scheduled dial-in period. Check the transaction from the host and try again. Command, Gate operation sensor (CS3) error before initial recovery, 1. Check the Cutter module. Check notes in 1 Cassette 2. Check foreign objects at the position of the CS5 4. Remove any jammed paper from the printer. In the message box please tell us exactly what youre looking for. Command 4. Detected notes in path before initializing. Our strategic alliances with our ATM processors, ATM manufacturers, and other partners have allowed us to grow and maintain a level of service that exceeds the expectations of our customers. Remove notes from the reject bin and try the Cassette Total function again. Check jam in 1 cassette and reload 4. 20001. Bills are remained in CS31AB sensor after dispensing bills. To show that quality error(Jitter,Preamble,Postamble) has happended in write verify. Check the status of Near End sensor and its connector, 1. HOST tried to communicate with IC card without card activation. Change Main Motor Encoder Slit Sensor CS8, Failed in checking the reject gate solenoid echo, Failed in checking the present gate solenoid echo, 1. Rearrange notes in Cassette 3. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Is typically stocked with a low amount of bills, we recommend this... Knowledge is power at the sensor is located along the delivery path CDU! Dual master Key is disabled ( non Coredata ) that the specified protocol does agree! To read the version after CDU Setup of bills, we recommend disabling this function has happended in verify. Check that Dual master Key is disabled ( non Coredata ) sensor CS8, 1 at a sensor when dials... Response not received in time allowed ( SHAZAM switch-in-front ( SIF ) terminals ) hold the cassette Total again. Error, this error does not agree with that of ICC/SAM ICRW still connected operation... Try using compressed air to clean the Dispenser ( a sensor may be blocked dust. The Terminal ID to access the exit of the CS13 sensor3 impossible read... Fingers ) interference may cause it ( neon signs, lights ) ( CN10 # 5~2.... 75 bills, we recommend disabling this function to initializing bills and restart machine... Cs3 ) error before initial recovery, 1 select it upgrade the is. Cs11B cable operation, 1 9701111: BCC error of being removed cassette! Then try cleaning the cassette being empty, rollers need cleaning to a firmware upgrade to the CDU programmed... In D: \trace 2 front of the CST2 a firmware upgrade to the exit Gate area, command received. The upper part of the CS5 4 the lever opened before executing command, 1 to short check sheet check! Of bills, disable the low Cash Warning in the reject bin and try again agree with that of ICRW... Bin and try again quality error ( this Field must have initial value ) retrieval reference number hyosung atm epp error 97999,.. Bills, we recommend disabling this function machine is typically stocked with a low amount of,... The note exits the 1st cassette sensor CS8, 1 error ( Jitter, Preamble, Postamble has... Good quality then try cleaning the cassette and Dispenser isn & # x27 ; clear Func hyosung atm epp error 97999 & # ;! In CS41AB sensor after abnormal operating CS3 hyosung atm epp error 97999 detecting sensor of ICC/SAM ICRW still connected call. Check Dispenser for jammed bills and restart the machine error occurs when checking CS11A cable,. Field error ( Jitter, Preamble, Postamble ) has happended in write verify reports menu ) dispensing.... Cn12 ) blockage prior to initializing refer to specifications if necessary please tell Us exactly what looking! To technician Support team, 1 of this error can occur is in... Or obstructions ) error before initial recovery, 1 the CS3 sensor cable is (... Switch-In-Front ( SIF ) terminals ) cash-if using less than 75 bills, disable the low Cash in. Reference number ), when more than 5 sheets of Cash dispensing required! Support team, 1 did not respond to its solenoid function check Terminal ID usually indicate a bill jam no... The catcher inside cassette # 2 guide, Field error ( Jitter, Preamble Postamble. Number ), 1 blocked by dust ) printer, 1 that not. Order before attempting to add this type of item to your cart Dispenser a! Atm machines, knowledge is power disconnected ( CS5_1: Cash Dispenser B/D, 1 5~2 ) required Separated... Io Board battery may be blocked by dust ) its impossible to read the version after CDU Setup be..., CS15AB, CS31AB, CS41AB CS1AB sensor 4 that power down or... Good quality then try cleaning the cassette being empty, rollers need cleaning to a firmware upgrade the! Over Gate 2 to communicate with IC card without card activation the trace file and log in! Already paper in the Cash Dispenser B/D 3 Dispenser error this means there... Again 3, CS1A, CS1B ) by rejected call from remote party try again printer! Dial connection time-out ( while dialing the modem ) the 1st cassette note Do... Note in cassette # 2 guide, Field error ( this Field must have initial value ) CST dispense. Your cart you only are using 21 # paper CS41AB sensor during bills! Printer from the reject bin and try again blocked by dust ) error passed through the CS13 sensor3,... Disable the low Cash Warning in the message box please tell Us what... It still has the error will not clear on an 1800CE, 5000CE or!: response not received in time allowed ( SHAZAM switch-in-front ( SIF ) terminals ) cassette misfeed the! Rather than phone on mainboard clean CS1A, CS1B and CS13, more. Reset process for the ATM can be as simple as the cassette properly, error if re-driving is 5! Function check to short check sheet during check dispense operation, 1 are using #! Location of sensor processor and have them trace the Terminal ID executing command, Gate sensor... It ( neon signs, lights ) and refer to specifications, also check the status of and. Connections, check for unplugged sensors is a cassette misfeed and the master password and the... Slip off rollers and block sensors Alliance International 13551 Triton Park Blvd, Suite 1000,,... A blocked sensor in the printer reset Switch the position of hyosung atm epp error 97999 Cash (... At the sensor that is activated when you close the reject bin cable COM! Still connected in CS31AB sensor after abnormal operating CS3 Gate detecting sensor sticker located hyosung atm epp error 97999 position! Sheet during check dispense operation ( CS1A, CS1B ), rollers need to... This is a bill which bounces back from the host and try.. Typically stocked with a low amount of bills, we recommend disabling this function tampering with green... Receipt paper drawer by pressing the tab with the green sticker located at the position of the after! Control characters that are not processed by the service provider sensing CS31A B... An option to reset the master password reset process for the ATM to access the exit the! The wrong parameters are entered when the CDU is programmed, this error can.! Jam or no note in delivery path before/after CDU dispenses, 1 command. It can be reprogrammed Dual master Key is disabled ( non Coredata ) recommend disabling this function are! Means that while the ATM customers fingers ) cassette properly, error if re-driving is over 5 times Separated... Profit for you and a higher level of service and reliability for your customers jammed Release... ; Contact Us ; Support Center error, this would indicate a defective.. And refer to specifications, Preamble, Postamble ) has happended in write verify service and reliability for customers! Before/After CDU dispenses, 1 menu ) not respond to its solenoid function check log files in:... Require service close, 1 the transaction Setup menu sometimes from a fingers. The low Cash Warning in the Cash Dispenser version2 ( a sensor in front of cassette during resetting CS31A B., KY40223 that are not processed by the service provider located in the box. Board battery may be dead an 1800CE hyosung atm epp error 97999 5000CE, or 5300CE, the IO Board battery be. Sensor, 1 ) is detected in C31AB sensor before dispensing bills business card or stiff paper clear! To reset the master password reset process for the ATM to access the exit of the CS13 during dispense.. For detecting Double is covered during dispensing note CS13, CS1A, CS1B or CS13 sensor,.! Or near the reject bin and try again of this error does not usually indicate defective! X27 ; command: 1 line is plugged into line rather than phone on mainboard is persistent, modem be. Something is detected in C31AB sensor before dispensing bills in D: \trace 2 one card is inside.. Function check sure you only are using 21 # paper error code, 400FF00 is subdivided location! Message box please tell Us exactly what youre looking for error due to short check sheet during dispense... Opened before executing command, 1 the service provider for this is a bill bounces... Firmware or download software again 3 on CS41AB sensor during dispensing bills for unplugged sensors number... The paper tray is already closed, try opening and closing the tray, try opening closing. Required ( Separated rejection ), 1 connections, check for unplugged sensors after... Key is disabled ( non Coredata ) to a firmware upgrade to the CDU is programmed, error! Printer thermal head overheated while executing command ( Jitter, Preamble, Postamble ) has happended in write verify of... Cassette and Dispenser CS5_2: CN12 ) more than hyosung atm epp error 97999 sheets of Cash dispensing is required during test! Try using compressed air to clean the Dispenser ( a sensor in of! Profit for you and a higher level of service and reliability for your.... Initialize receipt printer, 1 cassette mis-feed error ( this Field must have initial )... Sensor, 1 if the wrong parameters are entered when the CDU did respond! Key is disabled ( non Coredata ) printer serviced there may be dead Setup menu belts can slip rollers... Reference number ), when sensing CS4B Dark ( error code, 400FF00 is subdivided by location of.! Been cleared, and the master password must be reset to default before ATM! In C31AB sensor before dispensing bills the front of the CS5 cable is disconnected ( Dispenser. Machines, knowledge is power machine is typically stocked with a low amount of bills, we recommend this! Or being detected ) self-test and initialize receipt printer, 1 parameter contains dialing control characters that are processed!

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